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TopTouch Marketing

Where Strategy
Meets Execution

TopTouch Marketing was built for one purpose: to close the gap between what brands plan and what consumers actually experience.
We do it on the ground, in real time, with the data to prove every step of the way that it’s working.

Where Data Proves It Works.
Our Story
From Concept to Consumer
We turn marketing plans into real-world results, tracked in real time.

The Beginning

TopTouch Marketing Limited was established to bridge the gap in the East African market as there was a growing need for field marketing that combined professional execution with transparent, data-driven reporting. Too many brands were investing in activations and roadshows without any real insight into what was working, what wasn't, and why.

Our goal has always been simple: put brands directly into the hands of consumers.
Njoki Kiboro
Managing Director

Growing with Purpose

As TopTouch grew, so did our capabilities. We expanded from brand activation into full-service merchandising, retail & audit, last mile distribution, digital marketing, branding and POS production, and eventually into the AI-powered analytics platform that now underpins every campaign we run.

Today, TopTouch serves some of East Africa’s most respected brands  from multinational FMCG companies to fast-growing local businesses all united by a desire for marketing that delivers measurable, accountable results.

Where We
Are Today

Today, TopTouch operates across Kenya and East Africa, delivering integrated marketing solutions that move products, strengthen brand relationships and generate measurable return on investment every major urban and peri-urban market in the country, expanding to the East African region at large. 

Commitment
Mission
Statement
We are commited to providing reliable, unique and
quality products and services to the clientele.
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Vision Statement

To be the ultimate market leaders in our line of work scope that adds value to the clients.

Guided by Principles
Core Values

Professionalism

Provide clients with professional services available through TTT marketing solutions and professional monitoring.

Quality

Quality personnel in the field of marketing who offer excellent execution.

Passion

Enthusiasm and excitement in what we do by doing it and getting it done well.

Integrity

Reliability and disciplined working procedures ensures trust among stakeholders.

Process Overview
Our
Approach

Discovery & Briefing

We immerse ourselves in your brand, your objectives, and your target consumer before a single plan is written.

01 /06

Strategy & Planning

We design a campaign architecture that maps directly to your business goals with KPIs agreed upfront.

02 /06

Creative & Production

Our in-house creative and production capabilities bring the campaign to life from branding materials to digital assets.

03 /06

Field Execution

Our trained teams hit the ground with precision, following strict SOPs and real-time supervision protocols.

04 /06

Live Reporting

Our AI dashboard streams live data from field teams GPS, photos, consumer counts, and sales uplift signals.

05 /06

Post-Campaign Analysis

We deliver a comprehensive campaign report with insights, results, and strategic recommendations for the next phase.

06 /06
Management
The Team Behind the Impact
Driving the strategic vision at TopTouch, Njoki steers the agency's expansion and commitment to delivering tech-forward, high-impact BTL marketing solutions across East Africa.
Njoki Kiboro
Managing Director
Serah oversees talent acquisition and culture, ensuring our extensive nationwide network of field teams and brand ambassadors maintains elite professional standards.
Serah Njue
Human Resource Manager
Eunice manages the agency’s financial strategy, budgeting, and fiscal compliance, ensuring seamless resource allocation and transparent commercial structures for our nationwide campaigns.
Eunice Macharia
Finance Lead
Mary coordinates our project management framework, seamless execution, and field team deployment to translate client campaign objectives into flawless on-the-ground reality.
Maru Nyiha
Capability & Development Manager - Projects
Atkins focuses on training, refining, and upskilling our experiential marketing and activation teams to guarantee high-energy consumer engagement and trial conversions.
Atkins Ojango
Capability & Development Champion – Activations
Francis drives the training, strategy, and field discipline of our van and motorcycle sales representatives, optimizing route-to-market performance and retail listing success.
Francis Marisia
Capability & Development Lead – Last Mile Distribution (LMD)
Frank manages our proprietary AI reporting dashboards, tracking live campaign KPIs, field team GPS data, and actionable ROI metrics for real-time client visibility.
Frank Muturi
Data & Performance Manager
Stella oversees the creative design, asset production, and placement of all physical brand touchpoints, from promotional uniforms to high-impact retail POSM.
Stella Mbuthia
Head of Branding
Jean handles the core operational logistics and administrative workflows that keep our regional offices and fast-moving field marketing campaigns running efficiently.
Jean Nyambura
Administration Manager
Wafula bridges the physical and digital worlds, creating compelling content, managing social amplification, and building cohesive visual narratives for our clients.
Wafula Wabz
Digital & Creative Specialist